You can place orders by calling us at (310) 212-5954, emailing info@janitorialemporium.com, or contacting us through our website. We're here to help you find the right products for your needs.

We work with businesses of all sizes. While we don't have a strict minimum order, we offer free delivery on orders of $300 or more. We can also offer better pricing on larger quantities. Contact us to discuss your specific needs.

We accept major credit cards, company checks, and can set up net payment terms for qualified businesses. Contact us to discuss payment options that work for your organization.

Yes! We offer competitive pricing for bulk orders and can provide custom quotes based on your volume requirements. The more you order, the more you save.

Each product label includes recommended dilution ratios. Our support team can help you calculate the right mix for your specific cleaning needs and water conditions. We also provide training on proper dilution techniques.

Absolutely! We offer a wide selection of environmentally friendly cleaning solutions that are effective while being gentler on the environment. Look for our green product badges.

Shelf life varies by product, but most concentrates last 2-3 years when stored properly. Ready-to-use products typically last 1-2 years. Always check expiration dates and store in cool, dry places.

Definitely! Our experts can assess your facility's needs and recommend the most appropriate equipment. We consider factors like facility size, floor types, and cleaning frequency.

Yes! We offer comprehensive on-site training programs tailored to your facility's specific needs. Training covers proper product usage, safety protocols, and efficiency techniques.

Basic equipment orientation is included with major equipment purchases. We can also provide extended training programs for more complex systems or larger teams.

Absolutely! We provide ongoing technical support, refresher training, and are always available to answer questions as they arise. Think of us as your cleaning solutions partner.

Yes, we develop facility-specific training programs that address your unique challenges and requirements. We can focus on specific products, techniques, or compliance needs.

Yes! We provide next-day delivery within a 20-mile radius of our Torrance location, and standard delivery throughout Los Angeles County and surrounding areas. Delivery fees vary based on location and order size.

Most in-stock items can be delivered within 1-2 business days for local customers. For items requiring special order, we'll provide estimated delivery times when you place your order.

We accept returns on unused products within 30 days of delivery. Custom or special-ordered items may have different return conditions. Contact us to initiate a return.

While we primarily serve Southern California, we can arrange shipping to other locations for certain products. Contact us to discuss your specific needs and shipping options.

All SDS sheets are available on our SDS page. You can search by product name or browse by category. We keep all safety documentation current and accessible.

PPE requirements vary by product and are specified on each product's SDS. Common requirements include gloves, eye protection, and appropriate ventilation. We can help you determine the right PPE.

Storage requirements are product-specific and detailed on SDS sheets. Generally, chemicals should be stored in cool, dry areas away from incompatible materials.