Product Support

Get expert assistance with your janitorial and cleaning products. We're here to help you succeed.

Phone Support

Speak directly with our product experts

(310) 212-5954

Mon-Fri, 9:00AM – 5:00PM PST

Email Support

Send us your questions anytime

info@janitorialemporium.com

24-48 hour response

On-Site Training

Comprehensive training for your team

Training Programs
Technical Support

Equipment Support

  • Equipment operation guidance
  • Troubleshooting assistance
  • Maintenance schedules
  • Parts and accessories

Chemical Products

  • Proper dilution ratios
  • Application methods
  • Compatibility questions
  • Storage requirements
Safety Resources

Safety Guidelines

Compliance Support

  • EPA regulations guidance
  • OSHA compliance assistance
  • Documentation support
Training Programs

Staff Training

  • Product usage training
  • Safety protocols
  • Efficiency techniques
  • Best practices

Resources

  • Video tutorials
  • Quick reference guides
  • Training materials
  • Certification programs

Custom Programs

  • Facility-specific training
  • Group workshops
  • Ongoing support
  • Performance tracking

Frequently Asked Questions

How do I determine the right dilution ratio?

Check the product label for recommended dilution ratios. Our support team can help you calculate the right mix for your specific cleaning needs and water conditions.

Where can I find SDS sheets?

All SDS sheets are available on our SDS page. You can search by product name or download them in bulk.

Do you provide on-site training?

Yes! We offer comprehensive on-site training programs tailored to your facility's needs. Contact us to schedule a consultation.

What if I'm having equipment issues?

Our technical support team can help troubleshoot equipment problems over the phone or arrange for service if needed.

Support Hours

Phone Support

Monday - Friday

9:00AM – 5:00PM PST

Email support available 24/7

Need Immediate Help?

Our support team is ready to assist you with any questions or concerns.